“Accept that some days you are the pigeon, and some days you are the statue.” Scott Adams
Our electronic health record (EHR) went down for almost an entire afternoon. Mayhem. Panic. Paper.
You know what, though? It struck me, as I was handwriting a prescription for the first time in months, MONTHS, that we have made the EHR the center of medical care.
We are missing the point.
Now, I know this is not a new, revolutionary concept. I have been hollering variations of this, as have others, for quite some time.
It was refreshing, though, to make actual sustained eye contact and not have to worry if I clicked the button to “prove” that I reviewed their medications or the button that says they declined their flu vaccination or the button to “prove” that we did “pre visit planning” or the button to print the patient summary that will never get read. I didn’t have to harass them about whether or not they were signed up for the crappy patient portal system, either. And I had enough advanced notice that the system was going down that I could print a chart summary with current meds and such, like having an abbreviated paper chart!
What could I accomplish without an EHR?
A whole hellava lot, I thought. I revelled in the fantasy, the freedom. I felt downright giddy with glee.
Maybe the EHR will stay down? Forever?
Then, a pharmacy called about one of my handwritten prescriptions. They couldn’t read my handwriting….
So much for that.